Shipping policy
Order Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Orders placed after business hours will begin processing the next business day.
You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Methods
For orders that qualify for free shipping, we select UPS Ground or USPS service at our discretion, depending on destination and shipping cost.
Shipping speed varies based on your location, but most shipments within the continental United States arrive within 1–5 business days after shipment.
Free Shipping
Free shipping is available on qualifying orders within the United States.
When free shipping is selected, the shipping method will be chosen based on the most efficient and cost-effective option.
Shipping Rates
If a paid shipping option is selected at checkout, rates are calculated based on destination and order weight.
Address Accuracy
Please ensure your shipping address is correct before completing your order.
We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.
Damaged or Incorrect Items
If your item arrives damaged or if we made an error with your order, please contact us within 7 days of delivery.
If the issue is due to our mistake or a manufacturing defect, we will correct it at no cost to you, including return shipping if necessary.
Returns (Brief Overview)
We offer a 60-day return window from the date of delivery.
If you decide the product isn’t right for you for any reason, you may return it within 60 days.
Return shipping costs for non-defective items are the customer’s responsibility.